At Wellmaster, we pride ourselves on delivering innovative, custom solutions to meet the unique needs of our clients. Recently, we had the privilege of partnering with the London Food Bank to design and manufacture a custom cart that has significantly improved their operational efficiency. As the food bank faced rising demand and needed a better storage and cold storage management system, we stepped in to provide a solution that addressed all of their challenges.

Understanding the London Food Bank’s Challenge

The London Food Bank came to us with two main challenges. First, they needed more space to store the growing number of prepared hampers during their busy workdays. Second, they needed a simpler way to move unused hampers into cold storage at the end of each day. These specific requirements called for a custom solution—one that would provide the flexibility, durability, and maneuverability they needed.

Our Custom Solution

After consulting with the team at the London Food Bank, we knew that a standard solution wouldn’t suffice. They needed a custom-sized cart that could handle height restrictions of 72 inches, offer adjustable shelves in 2-inch increments, and include the capability to tilt the shelves when necessary. The cart also needed to be reinforced to support the weight of the hampers and designed with a down-facing side lip to make it easy to slide hampers on and off the shelves.

We involved the food bank in the design process by providing CAD drawings and working closely with them to ensure all their needs were met. Once approved, the cart was hot-dip galvanized for durability, assembled, and delivered to the food bank, ready for immediate use.

The Results: A More Efficient Workflow

The custom cart has transformed the London Food Bank’s operations. They can now store significantly more hampers, thanks to the adjustable shelving and increased depth of the cart. As General Manager Brian Radcliffe noted, the slanted shelves and the removal of the side lip made it easy for volunteers to slide hampers on and off the cart. The adjustable heights also allow them to accommodate volunteers of varying heights with ease.

In addition, the pivoting caster wheels make it simple to move the cart into cold storage at the end of each day, and the locks on the two wheels provide stability during daily use. The cart has helped streamline the entire hamper storage process, freeing up valuable time and space for the food bank team.

Ongoing Commitment to Supporting Our Community

The success of this custom cart led the London Food Bank to place an order for 12 more, of a different size, to enhance their storage operations further. This ongoing collaboration underscores the impact that custom solutions can have on operational workflow.

This custom cart project is just one example of how we’ve been supporting the London Food Bank over the years. In addition to this we’ve also donated nesting shopping carts to help them serve their clients more efficiently. Our partnership with the food bank reflects our broader commitment to supporting local communities through practical, high-quality solutions.

Let’s Build Custom Solutions Together

If your organization is facing challenges that need a custom solution, we’re here to help. From concept to production, our team will work with you to design and build products that meet your specific needs. Contact Wellmaster today to discuss how we can create a solution tailored to your unique requirements.